Connectivity Quality & Operations Engineer

The Connectivity Quality & Operations Engineer plays a critical role in maintaining and improving the customer experience for connected vehicle services across International Markets. This position serves as a key operational and technical liaison between regional business teams, product engineering teams, and external partners to ensure the reliability and quality of Ford and Lincoln connected services. The role focuses on incident management, operational analytics, service monitoring, customer experience improvement, and cross-functional coordination to maximise uptime and service performance. Education Bachelor's degree in: Computer Science Information Technology Software Engineering Electronics & Communication Engineering Systems Engineering Business Operations Operations Management Rel