Systems Engineer 1

As a System Engineer I , you will support our clients by managing and maintaining Citrix infrastructure & vSphere ensuring the availability, performance and reliability of critical IT systems. You will provide 24x7 operational support through on-call rotations and shift schedules, troubleshoot infrastructure issues, perform system administration tasks and collaborate with cross-functional teams to deliver high-quality support across all . time zones. Perform daily system operational tasks to verify system integrity and availability. Perform ongoing performance tuning, hardware/OS upgrades, and resource optimization. Implement monitoring for applications and servers and respond to alarms in a timely manner, preventing client impact and performance degradation Complete assigned incident mana