Retail Stock Receiver & Customer Service Associate

Retail Stock Receiver report and document any issues Unpack, label, and organize merchandise for the sales floor or stockroom Stock shelves, displays, and fixtures according to planograms and store standards Perform regular inventory counts and assist with cycle counts and annual inventory audits Maintain a clean, safe, and organized stockroom and receiving area Operate pallet jacks, hand trucks, and other receiving equipment safely Communicate low-stock levels and product needs to management Customer Service Greet and assist customers in a friendly, professional manner Answer product questions and help customers locate merchandise Process sales transactions accurately using the POS system, including cash, card, and returns Handle customer concerns and complaints with patience and a solutions-focused attitude Maintain a clean, well-merchandised sales floor during customer-facing shifts Assist with floor moves, markdowns, and promotional setups as needed Qualifications Required: High school diploma or GED Ability to lift and carry up to 50 lbs repeatedly and stand for extended periods Basic math skills and attention to detail for shipment verification and cash handling Dependable, punctual, and able to work a flexible schedule including weekends and holidays Strong communication skills and a positive, team-oriented attitude Preferred: 1+ year of experience in retail, warehouse, or receiving environments Familiarity with inventory management systems or POS software Experience operating pallet jacks or other warehouse equipment (certification a plus) Bilingual a plus Work Environment This position involves both stockroom and sales floor work. You can expect a fast-paced environment with frequent lifting, bending, and standing. Stockroom areas may be temperature-variable. Retail hours apply, including evenings, weekends, and peak season availability. Compensation