Clinical hearing aid specialist

Telehealth Audiologist — Remote | USA Shift Buy Hearing Aid. Com Remote (Work from Home) | USA Business Hours | Full-Time / Part-Time

About Buy Hearing Aid. Com

Buy Hearing Aid. Com is a fast-growing Direct-to-Consumer (D2 C) online hearing aid store serving customers across the United States. We carry the world's top brands — Phonak, Oticon, Signia, Widex, and Starkey — and are on a mission to make premium hearing care accessible and affordable for every American.

As we scale our telehealth operations, we are looking for a passionate, experienced Audiologist to join our remote team.

Role Overview

As a Telehealth Audiologist at Buy Hearing Aid. Com, you will be the expert voice our customers trust. You will conduct remote hearing aid fittings, tune-ups, and adjustments, guide customers through their hearing journey, and ensure every patient achieves the best possible outcome with their device.

Key Responsibilities

Conduct remote hearing aid tune-ups, fine-tuning, and programming adjustments via telehealth platforms Provide expert customer consultations on hearing aid selection, usage, and maintenance Guide new customers through onboarding and first-fit experience Troubleshoot issues across brands: Phonak, Oticon, Signia, Widex & Starkey Follow up with patients post-fitting to ensure satisfaction and optimal performance Maintain accurate patient records and document all consultations Coordinate with the sales and support team for a seamless customer experience Stay updated on the latest hearing aid technology and fitting best practices

✅ Requirements

Doctor of Audiology (Au. D.) degree or equivalent qualification Minimum 2+ years of clinical experience in hearing aid fittings and adjustments Hands-on experience with Phonak, Oticon, Signia, Widex, and/or Starkey Proficiency with Remote Fine Tuning (RFT) and manufacturer fitting software (Target, Genie, Connexx, etc.) Excellent communication skills — confident, clear, and empathetic with patients Comfortable working independently in a remote telehealth environment Availability to work during US business hours (EST / CST / PST)

⭐ Nice to Have

Experience in a D2 C, e-commerce, or telehealth audiology setting Familiarity with CRM tools or patient management software Strong sales consultation ability — able to guide customers toward the right product Experience conducting online video consultations (Zoom, Teams, etc.)

What We Offer

100% remote — work from anywhere Competitive compensation (salary + performance incentives) Full-time and part-time options considered Opportunity to be an early key hire in a growing telehealth brand Work directly with the founding team and make a real impact Access to the latest hearing aid technology and manufacturer training

How to Apply

Interested? Send your resume and a short intro about yourself to: info@ www. Buyhearingaid. Com

We'd love to hear from you!