Collision Estimator

Toyota of Scranton · United States

• Honesty We build trust through transparency, accountability, and open communication.
• Willingness to Help Others We support one another, serve our customers with empathy, and believe everyone has the opportunity to grow.
• Always Does the Right Thing We put our customers first, act with integrity, and earn trust every day.
• Passion for Excellence We are committed to continuous learning, professional growth, and delivering outstanding results.
• Commitment to Customer, Team & Community We proudly serve our community while supporting our teammates and customers with excellence.
Benefits We believe in taking care of our team by offering a competitive benefits package, including:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Life Insurance, Disability Insurance, and other ancillary insurances.
• Opportunities for ongoing training and professional development
• A supportive, team-oriented work environment with opportunities for career growth
Position Summary As a Collision Estimator, you'll be a key member of our Collision Center team, helping customers through the repair process while working closely with insurance companies and technicians. Your expertise and customer-first approach will contribute directly to our reputation for quality, customer satisfaction, and continued growth. Responsibilities
• Inspect damaged vehicles and prepare accurate repair estimates.
• Identify both visible and hidden damage.
• Utilize industry-standard estimating software.
• Communicate repair procedures and costs with customers, insurance adjusters, and technicians.
• Coordinate repairs to ensure an efficient and timely repair process.
• Maintain strong relationships with insurance partners and customers.
• Stay current with evolving vehicle technology, repair methods, and industry standards through ongoing training.
• Comply with all applicable state laws, regulations, and industry standards.
Qualifications
• High school diploma or equivalent required.
• Minimum of 1 year of experience in a fast-paced collision repair facility.
• Strong knowledge of automotive repair procedures, structural repairs, vehicle systems, and estimating practices.
• Experience with collision estimating software.
• Excellent communication and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
If you're passionate about quality repairs, outstanding customer service, and working with a dealership that truly values its people and community, we'd love to hear from you.