Assistant Manager Customer Support

IITIIMShaadi.com · India

Company Description

IITIIMShaadi is a matrimonial platform for alumni of premier institutions

Role Description

This is a full-time on-site role for a Customer Relationship Executive at IITIIMShaadi, located in Gurgaon. The Customer Relationship Executive will be responsible for managing customer satisfaction, business relationship management, customer service, client relations, and communication on a daily basis.

Qualifications

• Customer Satisfaction and Customer Service skills
• Business Relationship Management and Client Relations skills
• Strong Communication skills
• Ability to work effectively in a team
• Problem-solving and conflict resolution skills
• Experience in a customer-facing role
• Bachelor's degree

Salary

3-5 LPA based on the candidate's skills and experience.