Order Management (Immediate/3+yrs/f2f)

Innova ESI · Pune district, India

About the Company

• Job Level: JL3A – Process Specialist-Order Management
• Package-5.5lpa.
• Experience-3yrs +
• Face interview Face Interview Only
• NIGHT US SHIFTS
• SAP IS COMPULSORY

Responsibilities/ Skills:

• Order Management: Oversee the entire order management lifecycle, from order creation to fulfillment. Working experience in managing customer orders, booking time and efforts
• Query Resolution: Experienced in analyzing and effectively addressing billing enquiries.
• ERP Proficiency: Expert in SAP, with a preference for SAP ByD.
• Tool Knowledge: Working knowledge of SNOW will be added advantage
• Stakeholder Management: Collaborate effectively with various stakeholders within client organizations.
• Technical Skills: Proficient in MS Office, especially Excel.
• Flexibility: Willingness to work in any shift and from an office environment.
• Communication: Booking Orders and conveying complex information to stakeholders through clear written and verbal communication
• Training
• Identify training needs by evaluating strengths and weaknesses
• Translate requirements into trainings that will groom employees for the next step of their career path
• Ability to design and develop training manuals, and course materials
• Ability to provide process training to a team
• Manage structured learning sessions and monitor their quality results

Key Requirements:

• Ready to work from office all days
• Flexible working in any shift
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Ability to work independently and collaboratively.

Desired Requirements:

• Experience in the shipping industry.