Account Manager - Pharmacy Benefit Management
Healthcare Support · Denver, Colorado, United States
FULL TIME
Job Description
Account Manager - Pharmacy Benefit Management (PBM) | Hybrid
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Location: Hybrid (Denver, CO)
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Salary: $92,000-115,00K annually + up to 10% annual bonus
About The Role
A growing healthcare technology organization is seeking an Account Manager - Pharmacy Benefit Management (PBM) to support a portfolio of pharmacy benefit clients. This role serves as the primary day-to-day contact for clients, ensuring benefit plans are configured accurately, implementations are successful, and ongoing account management needs are met. The ideal candidate thrives in a client-facing environment and has a strong understanding of PBM operations, benefit administration, and claims management.
Key Responsibilities
Serve as the primary point of contact for assigned PBM clientsCoordinate client implementations, go-live activities, and ongoing account supportManage benefit changes, eligibility updates, plan configuration requests, and overridesReview and troubleshoot claims processing issues and client escalationsPartner with Operations, Clinical, IT, Product, Finance, and Analytics teams to ensure successful client outcomesSupport renewals, open enrollment periods, and plan design changesConduct testing and quality assurance to validate system configuration and claims adjudicationTrack deliverables and maintain strong client relationships through proactive communication and issue resolution
Required Qualifications
Bachelor's degree required3+ years of Account Management experience within a PBM environmentExperience building and maintaining strong internal and external client relationshipsProven ability to lead cross-functional initiatives and manage multiple prioritiesStrong communication, organizational, and problem-solving skillsProficiency with Microsoft Office Suite
Benefits Highlights
Medical, Dental, and Vision CoverageFlexible Spending Account (FSA) and Health Savings Account (HSA)401(k) with Company MatchLife Insurance & AD&D CoveragePaid Time Off & Sick Leave9 Paid Holidays plus 2 Floating HolidaysParental Leave
Ideal Candidate
Currently supports or has recently supported a book of PBM clientsExperienced with benefit xzbcwsv setup, plan configuration, and eligibility managementComfortable discussing implementations, testing, claims review, and quality assuranceStrong collaborator with Operations, Clinical, and IT teamsClient-focused professional with excellent relationship management skills
Interested in this opportunity?
Click Apply Now for immediate consideration, or reach out to our Recruiter, Erin Lewis, with any questions:
Schedule a quick chat: me: 4
Email me:
Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Location: Hybrid (Denver, CO)
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Salary: $92,000-115,00K annually + up to 10% annual bonus
About The Role
A growing healthcare technology organization is seeking an Account Manager - Pharmacy Benefit Management (PBM) to support a portfolio of pharmacy benefit clients. This role serves as the primary day-to-day contact for clients, ensuring benefit plans are configured accurately, implementations are successful, and ongoing account management needs are met. The ideal candidate thrives in a client-facing environment and has a strong understanding of PBM operations, benefit administration, and claims management.
Key Responsibilities
Serve as the primary point of contact for assigned PBM clientsCoordinate client implementations, go-live activities, and ongoing account supportManage benefit changes, eligibility updates, plan configuration requests, and overridesReview and troubleshoot claims processing issues and client escalationsPartner with Operations, Clinical, IT, Product, Finance, and Analytics teams to ensure successful client outcomesSupport renewals, open enrollment periods, and plan design changesConduct testing and quality assurance to validate system configuration and claims adjudicationTrack deliverables and maintain strong client relationships through proactive communication and issue resolution
Required Qualifications
Bachelor's degree required3+ years of Account Management experience within a PBM environmentExperience building and maintaining strong internal and external client relationshipsProven ability to lead cross-functional initiatives and manage multiple prioritiesStrong communication, organizational, and problem-solving skillsProficiency with Microsoft Office Suite
Benefits Highlights
Medical, Dental, and Vision CoverageFlexible Spending Account (FSA) and Health Savings Account (HSA)401(k) with Company MatchLife Insurance & AD&D CoveragePaid Time Off & Sick Leave9 Paid Holidays plus 2 Floating HolidaysParental Leave
Ideal Candidate
Currently supports or has recently supported a book of PBM clientsExperienced with benefit xzbcwsv setup, plan configuration, and eligibility managementComfortable discussing implementations, testing, claims review, and quality assuranceStrong collaborator with Operations, Clinical, and IT teamsClient-focused professional with excellent relationship management skills
Interested in this opportunity?
Click Apply Now for immediate consideration, or reach out to our Recruiter, Erin Lewis, with any questions:
Schedule a quick chat: me: 4
Email me:
Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Details
| Company | Healthcare Support |
| Location | Denver, Colorado, United States |
| Type | FULL TIME |
| Niche | healthcare |