Customer Support Associate

Job Title: Customer Support Associate (CSA) – Contractual Organization: SIDBI Local Candidates Required Location & Open Positions Baddi(HP)- 1 Positions Delhi – 1 Positions Aligarh-1 Position Compensation · Salary Range: 25,000 to 35,000 per month (Based on experience and profile) Job Summary The Customer Support Associate (CSA) will be responsible for supporting customer onboarding, documentation, and field-level coordination activities. The role involves direct interaction with existing and prospective clients, assisting with documentation, and ensuring timely completion of processes as per organizational requirements. Key Responsibilities · Assist existing and prospective customers in filling out application forms. · Collect duly signed application forms and required documents, including KYC documents and cheques. · Follow up with customers for pending signatures and additional documentation. · Collect audit-related documents from both existing and prospective clients. · Coordinate with branch/local office for operational and administrative tasks. · Undertake field visits as required for document collection and customer support. · Handle any other assignments or responsibilities assigned by the Branch Office (BO) / Local Office from time to time. Eligibility Criteria · Graduate/Postgraduate in Commerce or related fields (B.Com, M.Com, CS, CS (Inter), ICWAI, etc.) from a recognized university. · Basic knowledge of accounting and banking operations is mandatory. · Basic computer proficiency is required. · Minimum age: 21 years. · Preference will be given to local candidates with proficiency in Hindi, English, and the local language (read, write, and speak). · Must possess a valid driving license. · Candidates should be willing and able to perform field work. Preferred Skills · Good communication and interpersonal skills. · Ability to manage documentation and follow-ups efficiently. · Willingness to travel locally for field assignments. Interested person can drop their resume at with their details: Current CTC: Expected CTC Notice period: Current location: Preferred location: