UCCE L3 Infrastructure Engineer (Princeton)
Servion Global Solutions · Mercer County, New Jersey, United States
FULL TIMEfull time
Job Description
Description The UCCE L3 Infrastructure Engineer acts as a Subject Matter Expert (SME) in Cisco Unified Contact Center Enterprise (UCCE) systems. This role involves deep-level troubleshooting, solution design input, platform optimization, RCA delivery, and strategic improvements to infrastructure stability. The L3 engineer also provides guidance to L1/L2 teams, participates in project rollouts, and serves as the final escalation point for critical issues. Role Key Roles
Details
| Company | Servion Global Solutions |
| Location | Mercer County, New Jersey, United States |
| Type | FULL TIME |
| Niche | general |
| Experience | full time |