Customer Support Executive - Jaipur

Hiring Alert in Jaipur, Mansarovar! Company Name: International BPO Work Mode: On-site Working Days: 5.5 working days Shift: Rotational Shift Week Offs: Rotational Job Location: Jaipur, Mansarovar Transportation: Available both ways Role Responsibilities: • Handle inbound & outbound international customer calls and provide customer support related to e-commerce, orders, and products. • Resolve International customer queries, concerns, and complaints effectively. • Provide accurate information regarding products, services, and policies. • Maintain customer satisfaction and quality standards. • Update customer interactions and details in the system. • Follow company communication guidelines and processes. • Escalate unresolved issues to the concerned department when required. Required Experience & Skills: • Fresher to 2 years of experience in Customer Service in an International Process. • Excellent English communication skills required - C1. • Comfortable working in rotational shifts & rotational week-offs. Additional Information: • Immediate joiners preferred by 31st August. • Cab/Transport facility available as per the company's hiring zone. • Maximum Budget is 3.3 LPA; do apply if you are comfortable with it. • 60 days of In-house training sessions with certified agents through structured programmes. Apply at: Open for Referrals as well.