Customer Service Representative (French)

WNS IS Hiring: French Language Experts | Mumbai only (Work From Office) INTERESTED CANDIDATES SHARE YOUR UPDATED CV ON THE BELOW MENTIONED DETAILS: MEET-HR CHINMAYI PAWASKAR ) Job Details Role: French Language Expert Proficiency: B2 Location: Thane Hiranandani Estate Work Mode: Work From Office (WFO) Shift: 24/7 Rotational Shifts Job Type: Voice Key Requirements Strong proficiency in French (written and verbal) Excellent communication skills in English Ability to work in a 24/7 rotational shift environment Strong problem-solving and customer-focused approach Comfortable working from our Mumbai office Candidates must currently reside in Mumbai Responsibilities Handle customer/client interactions in French via phone, email, and chat Translate and interpret information accurately when required Resolve customer queries efficiently while maintaining service quality Collaborate with internal teams to ensure seamless support Scheduling and Rostering experience will be an add on. What We're Looking For French language certification is a must Prior experience in customer support, operations, translation, or similar roles is an advantage Ability to multitask and thrive in a fast-paced environment Flexible and adaptable to rotational shifts Why Join Us? Opportunity to work in a dynamic and multicultural environment Career growth and learning opportunities Collaborative team culture Exposure to global clients and processes