Senior Business Operations & Closeout Analyst

Job Title: Senior Business Operations Closeout Analyst No C2C/ No Sponsorship/ No 1099 Location: Hybrid - Charlotte, NC (Can also sit hybrid in Greensboro, NC, Raleigh, NC, Wilmington, NC, or Apopka, FL) Position Type: 36+ Month Contract Pay rate range: $50-58/hr Job Summary The Senior Business Operations Closeout Analyst evaluates operational workflows, systems, and project life cycles to maximize organizational efficiency, resource allocation, and system performance. This role drives project closeout operations—coordinating cross-functionally across Engineering, GIS, EAM, Permitting, and Third-Party Vendors—while conducting rigorous business systems analysis to design, refine, and optimize computer-based business applications. Core Operational Closeout Responsibilities Project Closeout Management: Drive cross-functional closeout activities, maintaining continuous tracking and providing regular status updates to team members until project termination. Engineering GIS Coordination: Verify all Equipment Change Requests (ECRs) with Engineering; ensure GIS Update Requests are submitted and tracked within Smallworld and MyWorld systems. Asset Data Enterprise Asset Management (EAM): Validate Maximo Asset Automation execution (hierarchy verification and asset data completeness) in coordination with the EAM team. Work Order Redline Oversight: Track Work Order (WO) tasks to resolution, partnering with WO owners to enforce timely closure; collaborate with Engineering to ensure accurate completion of redlines and as-built documentation. Compliance Ratings Databases: Ensure updates to the Facilities Ratings Database (FAC-008 compliance) upon notification from compliance teams. Third-Party Regulatory Liaison: Follow up with Permitting to close out regulatory permits; collaborate with third-party vendors to resolve unpulled double poles (SPANS). Financial Data Management: Manage and adjust monthly project forecasts, complete all Monthly Closeout Control Forms (CCFs), and deliver routine monthly performance reporting. System Issue Resolution: Partner with ARC Analysts to investigate and resolve ARC processing failures. Systems Analysis Process Improvement Responsibilities Process Workflow Optimization: Analyze company functions, operational procedures, and computer-based business applications to optimize the use of capital, materials, equipment, and human resources. Solution Architecture Recommendations: Evaluate current system capabilities, workflow limitations, and scheduling constraints; recommend alternative business system solutions that align with organizational goals. Requirement Analysis Problem Definition: Collaborate with senior management and department leads to define business challenges, gather requirements, and design functional system enhancements. Advanced Decision Modeling: Apply quantitative and analytical techniques—such as process simulation, stochastic modeling, decision analysis, and econometric methods—to evaluate system performance and streamline workflows. System Documentation Specification: Draft precise business requirement documents (BRDs), functional specifications, and workflow models to guide software development and system modifications. Qualifications Experience Experience: 10+ years of progressive experience in business analysis, operations management, or systems engineering. Technical Proficiency: Experience with Enterprise Asset Management tools (e.g., IBM Maximo), GIS platforms (Smallworld, MyWorld), and compliance/ratings workflows (FAC-008). Methodological Expertise: Strong background in business process re-engineering (BPR), quantitative decision modeling, and systems analysis methodologies. Communication Collaboration: Proven track record of managing third-party vendors, cross-functional engineering teams, and executive stakeholders.