Key Account Manager

Key Account Manager – Client Relationships (BFSI) Location: Mumbai | Full-time About the role We are a fast-growing B2B SaaS company building technology for lenders — banks, NBFCs, HFCs, and ARCs — to automate their collections and legal recovery workflows. As Key Account Manager, you are the single point of contact for our clients. Every request, allocation, and deliverable flows through you — you own the relationship, coordinate delivery across internal teams, and make sure clients get exactly what they need, when they need it. What you'll do Be the single window for the client — the person everything routes through for new requests, notice allocations, legal allocations, and day-to-day coordination Own client relationships end-to-end; build trust with stakeholders from ops teams to lead