AI Process Excellence Manager

Allianz Services · India

AI Process Excellence Manager

Process Excellence & Program Coordination

• Map existing business processes and identify hyper automation opportunities with measurable ROI
• Lead process discovery sessions with business stakeholders to document current-state workflows
• Design future-state automated processes with clear handoffs between human and AI agents
• Coordinate sprint planning, backlog grooming, and delivery timelines for automation projects
• Track project dependencies, risks, and blockers—escalating and resolving issues proactively
• Maintain project documentation including technical specs, process maps, and deployment runbooks
• Prepare status updates, demos, and executive briefings on automation program progress
• Collaborate with business analysts, IT teams, and process owners to ensure smooth adoption

Required Technical Skills:

• 5 years of hands-on development experience with Python (professional or substantial project work)
• Practical knowledge of agentic AI frameworks (LangGraph, LangChain, AutoGen, CrewAI, or similar)
• Experience building LLM-based applications or multi-step AI workflows
• Familiarity with Azure cloud services (Azure ML, Functions, Logic Apps, or OpenAI Service)
• Understanding of API integration, webhooks, and event-driven architectures
• Working knowledge of Docker, Git, and CI/CD concepts
• Experience with process automation tools (Power Automate, n8n, Zapier, or RPA platforms is a plus)

Required Program Management & Process Skills:

• 4 years of experience in project coordination, business analysis, or process improvement roles
• Understanding of process mapping methodologies (BPMN, flowcharts, swimlane diagrams)
• Ability to facilitate workshops and gather requirements from non-technical stakeholders
• Strong organizational skills—able to manage multiple workstreams and competing priorities
• Experience with project management tools (Jira, Azure DevOps, Monday.com, or similar)
• Proven track record of delivering projects on time with clear communication