Front Office Receptionist

Sweco · Gurugram, India

Roles & Responsibilities:

• First point of contact: Greeting visitors, and clients as they enter the office or call.

• Communication hub: Handling incoming and outgoing calls, emails, and messages.

• Administrative support: Assisting with clerical duties to help keep the office organized

and running smoothly.

• Greeting and welcoming visitors: Ensure visitors feel welcomed and guide them to the

appropriate person or department.

• Answering phone calls: Respond promptly and professionally, directing calls or taking

messages.

• Handling mail and deliveries: Receive, sort, and distribute incoming mail and

packages.

• Maintaining the reception area: Keep the front desk and waiting area tidy and

presentable.

• Providing information: Offer basic information about the company, its services, and

facilities, if required

• Data entry and record keeping: Maintain records of visitors, calls, and other relevant

data.

• Coordinating with other departments: Communicate and collaborate with various

teams to assist in smooth operations.

• Security duties: Monitor visitor access and ensure security protocols are followed.

• Performing other administrative tasks: Such as filing, photocopying, or ordering office

supplies.

• Monitor: office, cafeteria, conference rooms and other part of office cleaning, supervise

office boys.

• Travel arrangement- Flight ticket, taxi/cab booking on demand

• Accommodation- Hotel and stay arrangement for guest, new joining, or existing

employees for both offices.

• Monthly office requirement: Handle independently arrangement of monthly office

requirement like- stationary, tea/coffee, milk etc.