Quality Manager

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.

The following information provides an overview of the skills, qualities, and qualifications needed for this role.
ROLE PURPOSE/ POSITION SUMMARYTo provide direction to the quality department in the areas of safety, service, performance, quality and leadership. Will ensure that the quality of all products produced within the production facility will be done so in a safe and wholesome manner. Develop and maintain policies, procedures and documentation that assure the highest level of quality and customer satisfaction.
KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIESProvide leadership, direction and training to the plant in areas such as quality, food safety, plant safety sanitation, good manufacturing practices and customer service.Maintain continuous communication with all departments to assure production priorities and shortfalls are addressed in a timely manner, to not impact customer service.Establish and review HACCP programs.Conduct Customer, regulatory and in-house audits.Monitor plant performance and develop/implement action plans to understand and address areas of concern.Maintain a clear understanding of customer requirements.Develop and maintain operational quality standards, batch sheets and specification sheets.Adherence to all customer Quality policies and procedures as stated in the customer’s manuals.Create a positive working environment for all associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect.Adhere to all regulatory rules and regulations, ensuring that food safety and product performance standards are met.
QUALIFICATIONS/ CAPABILITY PROFILEMinimum Qualifications/SkillsLeadership- EssentialBudget Management- EssentialOperations Management- EssentialUndergraduate degree in Biology or Chemistry or related field- EssentialProject Management- EssentialVendor /Contract Management- EssentialMetric Management- EssentialCommunication/People Skills- EssentialMinimum ExperienceKnowledge of Statistical Process Control -DesirableUnderstanding of regulatory guidelines-DesirableCustomer interaction-DesirableSalaried and hourly management skills- EssentialOrganizational Skills- EssentialSensory knowledge-DesirableFood or pharmaceutical knowledge- Essential
MSI Express is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply today and join our rapidly growing team!
- Inc. 5000 #124 fastest growing company in the Midwest. (2025)- Inc. 5000 #10 fastest growing company in the Midwest. xzbcwsv (2022)- Inc. 5000 #165 fastest growing company in the Midwest. (2021)- Inc. 5000 #1,085 fastest growing company in the USA. (2023)- Inc. 5000 #622 fastest growing company in the USA. (2022)- Inc. 5000 #479 fastest growing company in the USA. (2021)