Admission counsellor

Admission Counsellor

(Universal Wisdom School – IB & Cambridge)

Role Summary

The Admission Counsellor plays a key role in shaping the first impression of Universal Wisdom School for prospective families. This role involves engaging with parents, guiding them through the IB and Cambridge pathways, and ensuring a seamless, high-quality admissions experience from inquiry to enrolment.

Qualification & Experience:

Bachelor's degree (Education/Management preferred) Minimum 3 years of experience in school admissions, counselling, or parent-facing roles Freshers with strong communication skills and a learning mindset may be considered.

Key Responsibilities:

Serve as the first point of contact for prospective parents via calls, emails, and campus visits Guide and counsel parents on IB & Cambridge curricula, school philosophy, and student pathways, while managing the end-to-end admissions journey from inquiry to enrolment conversion. Conduct and coordinate campus tours, open houses, and personalised interactions Maintain accurate records of inquiries, applications, and follow-ups in CRM systems Collaborate closely with marketing and academic teams for campaigns and parent engagement initiatives Ensure timely and consistent follow-ups with prospective families Verify application documents and ensure adherence to admission guidelines Prepare admissions reports, funnel tracking, and conversion insights

Required Skills:

Strong communication and parent-handling skills Ability to explain academic frameworks (IB/Cambridge) in a simple, relatable way High level of empathy, patience, and listening ability Proficiency in CRM/ERP systems Strong organisational and multitasking abilities Professional, presentable, and experience-oriented approach