Manager: Ski & Ride School

Vail Resorts · United States

FULL TIME

Job Description

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program

To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ski and Snowboard School Location Manager is responsible for leading the operation of either Adult or Children’s lessons at a specific base location. The scope of this role is large and varied and includes responsibilities of the daily, seasonal and yearly operational processes within the school. This is achieved through a disciplined focus on quality control, guest relations, sales generation, staff performance development, financial responsibility, communication, teamwork, administrative duties and self-development. All of these elements contribute in a significant way to the overall quality of the guest and employee experience at their location and School wide. You will be responsible for managing lesson issues relating to instructor pay, guest complaints, and system efficiency. You will manage growth and expanse of lessons, and will oversee daily instructor line-up. You will work with the Director, General Manager, Training Manager and Administrative Specialists to ensure all payroll, workers compensation, incident reports, staffing levels, training requirements, inventory levels, disciplinary procedures, hiring and separating procedures, and all other administrative functions are managed efficiently and timely. This leadership position is integral to the success of the Ski & Snowboard School. Job Specifications:

Starting Wage: $57,784.00 - $73,285.00
Employment Type: Winter Seasonal 2026/2027
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: No

Job Responsibilities:

Coach and counsel, motivate and develop supervisors, pros and support staff at their assigned location.
Complete supervisor performance appraisals.
Uphold and promote PSIA/AASI standards.
Oversee maintenance of base areas, locker rooms and on hill facilities.
Implements and holds staff accountable to both Ski & Snowboard School & Company policies and procedures.
Ensure supervisory staff is effectively controlling instructor and support team staffing levels to ensure the highest quality of guest service is provided.
Resolve guest complaints by utilizing guest service guidelines accommodating special requests when appropriate.
Communicate and work with other departments to create an environment of support and trust that will benefit staff and guests.
Responsible for overseeing and coordinating the maintenance of day to day supplies and program tools for inside and outside set up.
Adhere to and model the Company’s mission, vision and values.
Actively engage and participate in Company sponsored Leadership Development programs and opportunities.
Contribute to the development of future strategic initiatives.
Any other duties as assigned.

Job Requirements: Required

High School Diploma or GED Equivalent required, Bachelor’s Degree in related field preferred
Current PSIA/AASI certification required
Minimum of one year of supervisory experience
Microsoft Office proficiency
English, fluency in both written and verbal
Must be able to work in inclement weather in a high alpine environment
Must have excellent guest service and communication skills
Must work well in a team
Must be able to work flexible schedule including weekends, nights, weekdays, evenings, & holidays
Offers may be contingent upon a post offer background check and reference checks

Preferred

Current PSIA/AASI Level 2/3 certification or equivalent
Children Specialist 2 certification or equivalent
Prior experience working with children
RPOS experience
College degree / experience in relevant field

The expected pay range is $57,784.00 - $73,285.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 516507 Reference Date: 08/05/2026 Job Code Function: Ski & Ride School

Details

Company	Vail Resorts
Location	United States
Type	FULL TIME
Niche	general

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