HubSpot Solutions Engineer — Hybrid/Remote Role

To apply please send a CV and covering letter to careers@marketingpod.comHybrid, remote and flexible working considered.The Marketing Pod (Pod for short) is a B2B specialist marketing agency. We’re based just outside Birmingham in the green and pleasant lands of the Umberslade Estate. A cheerful and supportive team of 40, each with our own specialisms, we are now looking for a HubSpot solutions engineer .The person we are seeking will be interested in B2B tech or clean energy, keen to work for a business that takes its ethical and environmental responsibilities seriously, and passionate about making a positive difference. They will love working as a member of a team but will be proactive, ambitious, self-motivated and able to prioritise a busy workload. If this sounds like you, what are you waiting for?Pod is committed to building a diverse team. We believe that different perspectives make us better at what we do, and we encourage applications from talented individuals from all backgrounds, ethnicities, abilities and neurotypes. We also encourage you to get in touch with any additional needs you may have during the interview process, so we can support you to have a smooth experience.Person specificationHere’s what we’re looking for from you:Motivated, passionate and determined.Collaborative and helpfulKeen to learn and growAble to receive and act on feedbackEnvironmentally and ethically consciousWilling to proactively support Pod’s contribution to the UN’s Sustainable Development Goals (SDGs)Here’s what you can expect from us*:Ethical pension schemeTrained mental health first aidersFlexible working: core hours 10am-4pmCycle to work scheme25 days annual leave (FTE) plus office closure between Christmas and New Year.Electric vehicle (EV) salary sacrifice scheme.*Benefits begin after the agreed probationary period is successfully completed.How to applyPlease supply a CV and a cover letter. In your letter, we’d love to hear a little about why you are interested in working for Pod and what qualities you would bring to our team.ResponsibilitiesThe role will be based at our office on Pound House Lane, Solihull, B94 5DF, with hybrid working available. Monthly attendance at Pod HQ is required as a minimum.You will be responsible for:Support the CRM & Data proposition at The Marketing Pod including supporting growth of the service area, new product development, new business and managing the day to day deliverables of the data and CRM service.Hands-on delivery of client data projects including recommendations on marketing data strategy and marketing insights.Supporting CRM / martech / salestech personnel to lead on our data and CRM proposition.Supporting the day to day management of B2B marketing data within CRM environments including:Data acquisition/build – via data suppliers or bespoke building using open source or third party data and tools such as LinkedIn Sales Navigator/CognismSegmentation to build accurate and highly targeted campaign ready data listsCRM management (campaign tracking, data governance, data transformation and formatting etc)Compliance management and reportingData visualisation and reporting utilising a suite of toolsData driven recommendations to enhance campaign and overall marketing performance through data analysis and making recommendationsAccount and contact profiling using open-source and third party dataRepresenting the data team for our clients in cross-team collaboration and workflowsSupporting on client projects and proposing solutions aligned with client goals, business requirements and processes:Rolling out proposed solutionsSupport for the team to conduct setup/Optimisation of CRM and MarTech systems for clientsAssist in developing best practices in the spaceTechnology Integrations: Be involved in integration projects from a systems specialist point of view and work closely with our developers, other Podsters and clients.Working for the Head of Data & CRM alongside our Solutions Engineer supporting on client projects and proposing solutions aligned with client goals, business requirements and processes:Understand client needs and processesDefine, strategise and implement marketing, sales and service processes and automation programsPropose solutions for improving or configuring technologyEnsure the right solutions are being used for the client’s needs, goals and business strategy across the sales, marketing and service tech stackData MigrationQuality controlConfiguring technology solutions:Support complex technology configuration projectsRolling out proposed solutionsSetup/Optimisation of CRM and MarTech systems for clientsAssist in developing best practices in the spaceWorkflow developmentTraining:Training on the solutions to internal staff and clientsSupport being certified with our key technology partnersTechnology Integrations:Be involved in integration projects from a systems specialist point of view and work closely with our developers, other Podsters and clientsUnderstand the platforms that integrate with HubSpot out of the box (i.e. Gmail, Vidyard, Salesforce and other connect partnersPerform technology auditsAnalyse and provide recommendations on how clients can follow their technology best practiceFeed into the technology audit template and process and help define and improve it as tech releases new featuresWork with our account managers, and business development managers alongside the full Pod team to match client needs, goals and strategy with the right HubSpot solution. Conduct HubSpot demos to prospective and existing clients and scope projects to onboard HubSpot, Implement Custom HubSpot Solutions and provide ongoing support for HubSpot where needed for those clients.Reporting and analytics :Help define how success is measured on each tech solution ensuring integrated reporting across the tech solutions to enable closed-loop reporting. Provide reporting and insights to the pod insights team which can be provided back to clients. Build and update both HubSpot and external dashboards/reports using HubSpot data where required.Key Skills2+ years of HubSpot3+ years experience in a digital agency/consultancy or a consulting/specialist role working with internal or external clients throughout the whole process (consulting, solution building, implementation and training).Solid knowledge and experience administering the HubSpot platform including custom objects; HubSpot APIs & integrations with other platforms (essential)Working with development teams to create bespoke solutionsExperience onboarding and or managing complex HubSpot installations running HubSpot Enterprise CRM SuiteExperience working with the HubSpot Design Manager and/or command line interfaceExcellent command of English, with exceptional writing and communication skillsStrong business acumenAbility to present your work and articulate succinctly. Adept at high-level client presentationsA solid understanding of Inbound Marketing / Customer Experience MarketingExperience querying and updating CRM objects and schema using APIsAbility to present your work and articulate succinctly. Adept at high-level client presentationsA solid understanding of Inbound Marketing / Customer Experience MarketingStrong background in the management and manipulation of B2B marketing data:Run Data Management best practicesControl Data migration / importsData formatting / structuringData object mappingData quality and integrity / Data enrichmentAdvanced knowledge Google Sheets and Excel (including formulas)Data arcthitectireAn analytical and inquisitive approach to marketing dataExperience in interpreting data analysis outputs that can feedback into planning and strategy development Involvement in making strategic decisions to formulate and shape data driven marketing campaigns for our clientsKnowledge of the marketing data industry with experience in building relationships with third party suppliersProve experience and knowledge of CRM applications such as HubSpot, Salesforce or Microsoft Dynamics 365Experience using platforms such as (HubSpot, Eloqua, Marketo, Pardot etc)Problem solving skills – able to identify the required deliverable/solution and the stages involved in getting thereExcellent verbal and written communication skills – able to engage and influenceBonus knowledge and experienceB2B Energy industry knowledgeThe ideal candidate will have or be willing to attain multiple HubSpot certifications including the HubSpot Solutions Partner certification.To apply please send a CV and covering letter to careers@marketingpod.com #J-18808-Ljbffr