Project Manager, Marketplace

Patagonia · United States

Role: Project Manager, Marketplace Team: Global Program Management Scope: Individual Contributor, P3 Years of Experience: 3+ Years Location: Ventura, CA (Hybrid) Overview The Marketplace Program Management team leads the program that establishes the foundation for the brand’s Marketplace channel strategy by aligning cross functional partners across Retail and Wholesale, Books and Journals. The Project Manager for Marketplace ensures the work moves predictably; teams stay aligned and high-quality assets get delivered. They will bring strong project management and communication skills, lead effective cross-functional collaboration, and quickly problem-solve and adapt to shifting priorities. What You’ll Do Delivery & Execution

• Own creative delivery end‑to‑end for assigned initiatives—ensuring final, approved assets are accurate, complete, formatted correctly, and delivered on time to all partners globally so launches happen smoothly and without blockers.
• Manage day‑to‑day process, milestones, and stakeholder communications to ensure work moves predictably, cross‑functional partners stay aligned, and teams understand what is expected and when.
• Support continuous improvement of work‑management tools and workflows by following established processes, providing feedback, and helping teams adopt best practices.
• Align and support cross‑functional teams by providing structure, visibility, and clear priorities that enable effective execution and support marketing and customer experience outcomes.

• Partner with the Sr. Manager of Marketplace Marketing Program Management to translate the Marketplace roadmap into actionable project and seasonal plans for assigned work, supporting clear workflows and collaboration across teams.
• Input into seasonal capacity planning and actively use capacity plans to ensure assigned projects are deliverable, monitoring scope and addressing potential scope creep early.
• Proactively surface risks, dependencies, and bottlenecks early so impacts and tradeoffs can be communicated, escalated, and resolved.

• Oversee project planning and delivery within assigned initiatives across platforms, including:
• Retail – New stores, Remodels and Blitzes
• Wholesale – National + Specialty
• Tradeshows & Showrooms – Sell-in (i.e. GOA, TRE, Regions, GBS/W, GSM)
• Creative Production – MPX GTM
• Other assignments as determined by Manager
• Rapid response activism and commerce initiatives, supporting timely execution and coordination for assigned workstreams.
• Support roadmap transparency and seasonal reporting by maintaining accurate project updates, surfacing risks, and contributing to shared visibility across teams.
• Technical Expertise
• Apply technical and industry knowledge to support high-quality execution, using established tools, workflows, and best practices to ensure work is delivered accurately, efficiently, and in alignment with business objectives and Patagonia’s environmental purpose.

• Passionate: excited about opportunities and evolution of storytelling and saving our home planet.
• Self-Starter: who is at their best navigating unchartered territory, able to make quick decisions and meet deadlines with accuracy and minimal supervision
• Self-reflective: Acknowledge own's experience and experiences of others.
• Inclusive: deeply experienced in collaborating with others across differences.
• Emotionally intelligent: high level of self-awareness, empathy, and interpersonal skills.
• Strategic Leader: able to think big picture, build trusted relationships, influence decisions and drive work accordingly.
• Strong Communicator: excellent communication and presentation skills.

• 3-5 years of experience in program or project management within complex, cross-functional environments.
• Solid understanding of project management methodology, including the ability to identify and resolve issues, manage risk, develop detailed project plans and specifications, perform resource allocations and manage team meetings.
• Proven success in defining, developing, launching, and maintaining programs and processes
• Extensive collaboration with cross-functional teams, managing product roadmaps, stakeholder alignment, and deliveries across multiple products or platforms.

• Familiarity with ClickUp or similar project / program management tools to plan work, manage dependencies, and track delivery across cross‑functional teams.
• Basic familiarity with Excel and PowerPoint (pptx), creating clear analyses and well-structured presentations.
• Awareness of scaled Agile workflows, with understanding that practices may adapt based on business needs and culture.
• Experience with roadmap and planning tools are a plus but not required.
• Comfortable learning and adapting to new tools and systems as workflows and operating models evolve.
• Direct Print-production expertise is preferred but not required. Candidates should demonstrate a willingness and aptitude to develop knowledge in areas such as color management, press-ready file preparation, proofing standards, material specifications, and vendor coordination to support the successful execution of printed assets.