Account Manager in Training(AMIT)- F&B

Ecolab · India

· Management and development of long-standing client relationships, with an intense focus on exceeding client expectations and driving service delivery.

· Delivering a hands-on approach to service.

· Developing sales plan and strategy for active and potential pursuits.

· Delivering value through developing and managing technical projects to solve customer problems.

· Making the most of every opportunity and being hungry for success.

· Achieving the territory budget in a timely and efficient manner in order to achieve divisional goals.

· Growing the territory through the sale of the company’s products and services.

· Delivering 100% service coverage for assigned customers in accordance with agreed work plans.

· Carrying out minor repairs on equipment as necessary.

· Assisting with asset management in the field and carry out repairs and maintenance on assets where necessary.

· Implementing customer pricing policies and guidelines as per division objectives.

· Maintaining contact with customers to ensure that their needs are being properly understood and addressed.

· Liaising with customers and internal departments to arrange pricing, invoicing, delivery and special instructions and any other issues to facilitate sales.

· Managing contract renewal and renegotiation within the guidelines set by the division

· Informing customers of supply and price trends and advise them on inventory control for the company’s products.

· Monitoring market developments and competitive activity and report in monthly reports.

· Maintaining up to date knowledge of the company’s new products and programs and equipment.

· Ensuring site service schedules are updated.

· Carrying out trials and provide interim reports on the trial work and full reports on completion.

· Completing customer reviews.

· Ensuring test kits are maintained with all required reagents and ensure they reflect a professional presentation.

· Preparing sales proposals for existing customers.

· Coordinating effectively with other divisions to pursue the company’s Circle the Customer philosophy and actively promote Circle the Customer opportunities.

· Submitting monthly reports to the District Sales Manager outlining progress against objectives and plans.

· Referring complaints to customer service for lodgement in the quality system and follow up to ensure corrective action is taken.

· Providing product and technical support to other Sales Managers and Service Technicians.

Key Skills/Qualifications:

· Education qualification in a B. Tech Food Tech, BE / Chemical Engineering/ M.Sc. Microbiology or related discipline.

· 0-3 Yrs experience Chemical Industry.

· F&B chemical, Food ingredient selling experience

· Sound commercial sales and service experience, with a proven ability to achieve sales targets.

· Relevant tertiary education is considered favorable, but not essential.

· Strong communication skills with an aptitude to build strong professional relationships with customers in a wide range of capacities.

· Demonstrated customer focus with a commitment to proving quality and value added service.

· Self-motivated with exceptional organization skills and the ability to work independently.

· An aptitude for hands on work, with a mechanical mindset and the ability to apply strong analytical and troubleshooting skills.

· Possess a willingness to learn through new experiences and opportunities.

· Possess a willingness and ability to work various hours and travel if required.

· Passion, drive and a sense of urgency are critical to your success in this role.

· A clean and full drivers licence.