AI-Driven Tech Program Analyst for Support Ops

ProducePay · Pakistan

Motive is seeking a Technical Program Analyst specializing in AI to drive automated and agent‑assisted support platforms for our Global Support Organization. You will design AI workflows and integrate with Sierra AI, Salesforce, and internal APIs to deliver efficient, scalable resolutions.

You will lead cross‑functional initiatives, monitor agent performance, and optimize customer satisfaction while expanding the capabilities of our AI-powered support ecosystem.