Account Manager

The Knot Company · India

Company Description Our company specializes in designing and delivering thoughtful corporate gifting solutions that help businesses express appreciation, strengthen relationships, and boost morale. We curate customized gifting experiences that reflect each client’s brand values and support their goals, whether they are celebrating milestones, recognizing performance, or saying thank you. Leveraging a wide supplier network, we offer premium merchandise, gourmet hampers, personalized gifts, and unique experiences tailored to diverse audiences and budgets. Our team manages the entire process—from ideation and sourcing to packaging and delivery—to provide clients with a seamless, stress-free experience. With offices in Jaipur and Noida, we focus on creating meaningful moments of appreciation that leave a lasting impact.

Role Description The Account Manager is a full-time, on-site role based in Jaipur. This role is responsible for managing client relationships, understanding their corporate gifting needs, and translating those needs into tailored solutions that align with their brand and objectives. Day-to-day responsibilities include handling client inquiries, preparing proposals, coordinating with suppliers, and overseeing the end-to-end execution of gifting projects, from order placement to delivery. The Account Manager will track project timelines, manage budgets, and ensure high service quality and client satisfaction. The role also involves identifying opportunities to expand existing accounts, supporting new business development, and collaborating with internal teams to improve processes and offerings.

Qualifications

• Client relationship management skills, including the ability to understand client needs, provide consultative guidance, and maintain long-term partnerships.
• Project and account management capabilities, such as coordinating multiple orders, managing timelines and budgets, and ensuring smooth delivery of services.
• Strong communication and interpersonal skills for engaging with clients, suppliers, and internal teams in a clear, professional manner.
• Negotiation and vendor management skills for working with suppliers to secure quality products, favorable terms, and reliable fulfillment.
• Organizational and problem-solving skills to handle details, resolve issues quickly, and maintain a high standard of accuracy in documentation.
• Comfort with basic business tools (e.g., email, spreadsheets, CRM or account management software) and the ability to learn new systems as needed.
• Prior experience in corporate gifting, events, hospitality, or B2B sales is an advantage.
• Bachelor’s degree in business, marketing, communications, or a related field preferred, or equivalent practical experience.
• Ability to work on-site in Jaipur and collaborate in a fast-paced, team-oriented environment.

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hr@theknotcompany.in