Operations Engineer II ST

The Operations Engineer II provides organizational support and guidance to improve the internal and external customer experience using qualitative data. They collect, organize, analyzes, and summarize data to uncover process related gaps in the organization's delivery of service. The Operations Engineer II is critical to ensure related changes meet the business need / objectives, ensure it is clearly defined and a full end-to-end solution has been identified, agreed and understood by the impacted IT teams as well as the business users. What you will do here: Ensures that daily Job Processing (scheduling, system backups, posting files) on the Core Processor is successfully completed in order to support the business objectives of the organization. Monitors daily, weekly, monthly processes an