Sales Development Representative

Helpline Software · Remote, India

# Sales Development Representative

**Remote Worldwide | Full-Time | U.S. B2B Cold Calling**

**$12,000–$16,000 USD base | ~$17,000–$22,000 target OTE**

If you have spent the last few years personally cold-calling U.S. businesses, this role is built for you.

Helpline Software provides mission-critical technology for 24/7 hotlines, emergency lines, and after-hours operations. We are hiring an SDR who can reach U.S. decision-makers, have intelligent conversations, discover how their current process works, and create genuinely qualified opportunities.

## What You'll Do

- Spend several hours each day personally cold-calling U.S. businesses

- Speak with owners, executives, Operations and Customer Service leaders

- Navigate gatekeepers and objections

- Ask thoughtful discovery questions rather than reading a script

- Qualify pain, fit, urgency, decision ownership, and timing

- Book meetings only when there is a real reason to continue the conversation

- Maintain accurate CRM notes and follow-up

- Review your calls, receive direct coaching, and apply feedback quickly

- Help improve our targeting and messaging based on what you hear in the market

## We're Looking For

You should have **2+ years of meaningful experience personally cold-calling U.S. businesses**.

We especially want someone who can tell us:

- What you sold

- Which U.S. businesses and buyer titles you called

- Approximately how many calls you personally made per day

- Approximately how many qualified meetings you generated

- What you learned from actual calls that caused you to change your approach

Experience primarily in B2C calling, customer service, inbound sales, real-estate seller leads, patients, or warm appointment setting is not equivalent experience for this role.

Excellent spoken English is required. You do not need an American accent.

## Hours

You must reliably work our core U.S. calling window:

**8:30 a.m.–2:30 p.m. Central Time**

Most of this period is active calling.

## Growth

This starts as a hands-on SDR role. Strong performers can grow into greater ownership of targeting, messaging, outbound experiments, qualification standards, and eventually SDR coaching and leadership.

• We care much more about **evidence, judgment, improvement, and qualified conversations** than impressive-sounding résumés or raw dial counts.