Service Engineer

Ingersoll Rand · Hyderabad, India

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Job Description – Service Engineer

Job Title:

Service Engineer

Location:

Hyderabad

About Us:

Toshniwal Instriments (Madras) Pvt Ltd., An Ingersoll Rand Business) is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical and mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristics protected by applicable laws, regulations, and ordinances.

Job Overview:

The Service Engineer – Mechanical will be responsible for field service activities related to installation, commissioning, preventive maintenance, and breakdown support of mechanical vacuum pumps and vacuum systems at customer sites. The role focuses on ensuring equipment reliability, customer satisfaction, and compliance with safety and quality standards.

Key Responsibilities:

• Installation, commissioning, and start-up of vacuum pumps and systems at customer sites
• Preventive maintenance and breakdown troubleshooting
• Mechanical fault diagnosis and corrective actions
• Overhauling and repair of vacuum pump components
• Customer interaction and technical support
• Adherence to safety procedures and PPE norms
• Preparation of service and failure analysis reports
• Coordination with internal teams for service execution
• Support AMC, warranty, and customer retention activities

Requirements:

• Diploma / BE in Mechanical Engineering & Electrical Engineering
• 2–4 years of field service experience
• Exposure to vacuum pumps or rotating equipment preferred
• Ability to read engineering drawings and manuals
• Willingness to travel and attend emergency breakdowns

Core Competencies:

• Strong mechanical troubleshooting skills
• Customer-focused mindset
• Safety and quality orientation
• Time management and execution discipline

What We Offer:

• Employee Ownership Program (Stock Options)
• Performance-based annual bonus
• Statutory benefits and leave encashment
• Medical, life, and accident insurance
• Training and employee recognition programs