Cloud Backup & Recovery Specialist (Level 2)

Prime System Solutions · Lahore, Lahore District; Punjab, Pakistan

Prime System Solutions is seeking an experienced Level 2 Technical Specialist to support our cloud backup and recovery service. The role blends technical troubleshooting with customer-facing work: running free trials, quoting new customers and assisting MSP partners.

The ideal candidate has 3+ years in Level 2 IT support, hands-on backup/recovery experience, strong Windows Server skills and excellent English. You will handle escalations, restore data, and contribute to service improvements.