Senior Merchandising Manager

The Senior Manager, Merchandising owns the assortment strategy and P&L performance for a major product category (floral and/or non-floral). This is a step up from a tactical execution role into strategic ownership: you'll set category direction, own vendor and margin negotiations, and represent Merchandising in cross-functional planning with Supply Chain, Ecommerce, Marketing, and Finance leadership. You'll also be a people manager, developing that direct report's skills and growth path.

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
What You'll DoOwn end-to-end assortment strategy for your category — architecture, pricing, margin targets, and lifecycle planning — aligned to brand and revenue goalsSet and manage the category P&L: sales, margin, markdown, and inventory turn targets, reporting results to the VP of S&OP and MerchandisingOwn vendor strategy: lead high-stakes negotiations on cost, terms, and exclusivity; manage the senior vendor relationships in your categorySet the GTM calendar for your category and hold cross-functional partners (Supply Chain, Ecommerce, Marketing, Creative) accountable to itTranslate trend, competitive, and customer data into a forward-looking assortment point of view; present recommendations to senior leadershipPartner with Supply Chain leadership on demand planning, inventory investment, and replenishment strategy for the categoryRepresent Merchandising in seasonal planning (peak holidays) and post-mortems, driving action items company-wideBe the escalation point for product quality, sourcing, or availability issues within your category
Who You AreA strategic operator who can zoom out to set direction and zoom in to fix a broken POA confident negotiator with a track record of improving vendor economicsA people leader who develops talent, not just manages tasksFluent in data — comfortable building and defending a P&L, not just reading oneCalm under pressure during peak seasons, with the judgment to triage competing prioritiesA clear, credible communicator with senior stakeholders xzbcwsv and cross-functional peers alike
What You Bring8–10+ years in buying, merchandising, or planning, ideally in DTC, gifting, or retail3+ years directly managing people, with demonstrated success developing managers/associatesProven ownership of a category P&L, including margin and markdown managementVendor negotiation experience at a strategic (not just transactional) levelBachelor's degree or equivalent experienceProficiency in Excel/Google Sheets; experience with Looker, Tableau, or similar BI tools a plusWillingness to learn floral/plant product knowledge if not already a category expert