Bilingual Medical Nursing Coordinator

The Intake Coordinator, via incoming calls, emails, faxes or website, assists with the computer
requested require precertification based on the employer’s/Third Party Administrator’s contract with
This is a remote position with no requirement to commute to an office. 
High School Diploma

Excellent data entry and typing skills
Basic Computer skills/proficient in relevant computer applications
Medical Terminology
Knowledge of customer service principles and practices
Some experience in a call center or customer service environment
Excellent data entry and typing skills
Basic Computer skills/proficient in relevant computer applications
Medical Terminology
Knowledge of customer service principles and practices
Some experience in a call center or customer service environment
Strong computer skills with proficiency in MS Office Suite products (Word, Excel, PowerPoint)
Handle all incoming MedWatch calls (i.e. start cases, do call logs, forward calls, provide case status, provide claims phone #’s, etc...)
Send out CM Reports/Invoices
Check CM Inbox to see if there are any emails that need to be addressed (i.e. new CM case opened, answering questions regarding UR procedures, etc…) (Create cheat sheets, documents, spreadsheets, correspondence, etc…
Handle mailing for UR, CM and DM
Pay rate: $15.00 - $16.00 per hour
This position is in a typical office / home office
environment which requires prolonged sitting in front of a computer. and manual dexterity sufficient to operate standard office equipment including operation of standard
computer and phone equipment.
We are an Equal Opportunity Employer, including disability/veterans