Customer Service Representative

Hello! Hope you are doing well ! Job Descriptio nAs a part of the US Healthcare - Inbound Voice Process, your primary responsibility will be to assist US-based customers with queries related to healthcare insurance. The role demands excellent communication skills, a strong customer-service mindset, and attention to detail . Location: Airoli, Navi Mumb aiMod e: Work From Offi ceShif t: US Shift (Night Shif t)Weekly Of f: Saturday & Sunday Fixed O ffExperienc e: Fresher / Experienc edSalar y: ₹3.30 LPA (CT C)Facilit y: One way (dro p) Roles & Responsibilit ies:Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and cover age.Provide accurate information regarding eligibility, deductibles, payments, and prior authorizati ons.Document inte