Customer support executive- international voice- immediate joiners

PineQ Lab Technology · Jaipur, India

International Voice Customer Support Executive

Location: Jaipur, Rajasthan

Employment Type: Full-Time

Work Schedule: 5.5 Days Working

Shift: Rotational / Night Shifts (as per business requirements)

Job Summary

We are hiring enthusiastic and customer-oriented professionals for the position of International Voice Customer Support Executive. The role involves handling customer interactions over calls, resolving queries efficiently, and delivering an exceptional customer experience

Key Responsibilities:

• Handle inbound & outbound calls with international customers

• Resolve customer queries effectively and professionally

• Deliver exceptional customer service while maintaining quality standards

• Accurately record customer interactions and update systems

• Escalate complex issues to the concerned teams

• Meet productivity, quality, and customer satisfaction targets

• Follow company policies and compliance guidelines

• Build positive customer relationships

Requirements:

• Excellent spoken and written English communication skills

• Strong customer service and interpersonal skills

• Basic computer knowledge and typing skills

• Willingness to work in rotational/night shifts

Preferred Skills:

• Prior International Voice Process/BPO experience

• Problem-solving and analytical abilities

• Positive customer-first attitude

• Ability to multitask in a fast-paced environment.