French language expert

Greetings for the Day…!!!
We are looking for a French Expert for one of our esteemed clients in Bangalore/Gurugram having experience in French Voice Processes , B2 or C1 certified..
Exp: 3 + Years
Location: Bangalore
CTC: Up to 10 LPA
Certification: B2 Or C1
Job Description:-
• Manage end-to-end french Voice and Customer Support interactions efficiently.
• Provide professional and empathetic resolutions to customer queries in French.
• Maintain the mandatory B2 OR C2 certification standard in all verbal and written interactions.
• Identify process improvements within the language workflow to enhance user experience.
• Maintain a professional, courteous, and empathetic attitude during all team interactions
• Manage and resolve customer complaints efficiently to ensure high satisfaction levels
• Escalate complex or unresolved issues to the appropriate internal teams when needed
We are looking for candidates who can join us in Immediate Joiners.
Thanks and Regards,