Transportation Specialist - Full Time

Transportation Specialist The Transportation Specialist provides safe, reliable, and customer-focused non-medical transportation and paratransit services for clients traveling to and from medical facilities. Operating under the direction of Valley Medical Transport's Dispatch Center and Team Leader, this role ensures high-quality service delivery by transporting ambulatory, stretcher and wheelchair-bound clients, maintaining strict safety standards, and communicating effectively with internal and external stakeholders. Responsibilities and Duties Provide specialized wheelchair and stretcher van transportation, non-emergency ambulance assistance, and general client support. Ensure proper loading, securing, and transfer of all clients. Follow all regulatory guidelines and safety policies 100% of the time. Ensure all clients, passengers, and mobility devices are properly secured at all times. Perform non-emergency ambulance operations and assist ambulance attendants as needed. Obtain accurate directions to client locations and medical facilities. Meet scheduled pickup and appointment times as established. Maintain vehicle readiness and cleanliness in accordance with organizational standards. Communicate frequently and effectively with the Dispatch Center using approved communication tools, ensuring compliance with transport procedures. Immediately report any issues that may delay pickups or appointment times. Collaborate appropriately with Division management, physicians, nurses, and staff regarding transportation operations. Complete daily and monthly vehicle checklists. Report findings and recommend repairs or replacement of safety equipment and supplies to leadership team members. Education High School Diploma or equivalent preferred. Experience Experience in the use of adaptive equipment and wheelchair lift systems, as well as providing care and support for older adults and individuals with disabilities, is preferred. Certification