Systems & Yard Assistant Controller

Your purpose (in a nutshell)

Do not wait to apply after reading this description a high application volume is expected for this opportunity.
In your role you will support the Control Room Manager with the management and monitoring of the Inbound and Outbound Functions using the Sorter system. You will support the Hub, Systems & Yard Controller on all aspects of inbound and outbound operational management including the relevant training of Warehouse Operatives and Team Leaders.

You will be accountable for:

Whilst on shift you will be responsible for inbound and outbound operations including throughputs, parcel presentation, productivity levels and achievement of forecasted CPU against budgeted targets.
Analysing data and creating reports on required aspects of the business.
Responding and resolving any queries from Client Manager.
Supporting with the management of the Inbound and Outbound Gatehouse's including any relevant queries from Shunters and Gatehouse Co-ordinators.
Ensuring that all required reporting documentation is maintained and delivered to the required standard and timescales including hourly reports to the business.
Supporting with the sortation training to Warehouse Operatives and Team Leaders.
Ensuring investigations are undertaken and concluded for missed parcels.
Ensuring the correct chutes are active on the sorter system and taking appropriate action should they not be.
With the support of the Hub, Systems & Yard Controller you are responsible for all H&S, hygiene and quality audits including risk assessments and safe systems of work in your areas whilst on shift.
Promoting and driving consistency to ensure the delivery of excellent Control Room standards.
Lead by example in creating a high-performance people orientated culture within the Control Room that thinks inside the box.
Whilst on shift you will be responsible for managing the Trunk Despatch board and trailer close-down times.
Completing trailer details and ensuring sorter item count is reflected on manifests for each depart load.
Supporting with the management of the Outbound Gatehouse including any relevant queries.
Ensuring that all required reporting documentation is maintained and delivered to the required standard and timescales.
Supporting with the training of all outbound processes on YMS to Warehouse Operatives and Section leaders.
Ensuring the trunk despatch board matches the Section leaders' boards to ensure consistency. xrexnqw
Ensuring investigations are undertaken and concluded for missed parcels.
Ensuring the correct chutes are active on the sorter system and taking appropriate action should they not be.

Working hours
Sunday - Thursday
19:00 - 04:00, with some flexibility needed

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL REQUIRE THE FOLLOWING:
Qualifications
• Good written and verbal English and maths skills
• PC literate
Knowledge and Experience
• Experience within logistics and distribution
• Intermediate-level Excel skills
• Ability to work independently and use your own initiative in a fast-paced, pressurised environment
Technical and People Skills
• Confident using internal systems and equipment
• Ability to give clear and concise instructions
• Assertive and confident communication style
Impact and Influence
• Ability to build strong working relationships with stakeholders
• Able to influence decisions through data
KEY ROLE INFORMATION
Reporting to: Hub, Systems & Yard Controller
Location: Coventry