B2C Sales Operations Specialist

<p><strong>Company Description </strong> At <strong>CaneBOT </strong>, we are building the future of fresh beverage retail through automation. </p><p><br /></p><p>Our flagship innovation, <strong>CaneBOT </strong>, is a fully autonomous robotic sugarcane juice vending machine designed to make fresh, natural beverages accessible through a scalable technology-led retail model. </p><p>We have appeared on Shark Tank India and backed by IIT Bombay, and IIT Ropar, Cricketer Ajinkya Rahane and Indraneel Chitale. </p><p><br /></p><p>As our network of machines grows, we are looking for a hands-on <strong>Sales &amp; Operations Specialist </strong> who can take ownership of the performance of our deployed locations - ensuring that every CaneBOT operates efficiently, delivers a great customer experience and, most importantly, achieves its sales potential. </p><p><br /></p><p><strong>The Role </strong> </p><p>This is not a conventional operations role, and it is not a desk-based sales role. You will essentially be the <strong>business owner for CaneBOT's deployed locations </strong>. </p><p><br /></p><p>Your responsibility will span both <strong>sales growth and operational performance </strong>. You will closely monitor each location, understand what is driving or restricting sales, and take action on the ground; whether that means improving machine visibility, running sampling or promotional activities, working with the location partner, improving customer engagement or recommending relocation of an underperforming machine. </p><p><br /></p><p>At the same time, you will ensure that every machine remains operationally ready; with adequate inventory, high uptime, timely issue resolution, adherence to SOPs and consistently strong customer experience. </p><p><br /></p><p><strong>What You Will Own </strong> </p><p>Your biggest responsibility will be <strong>machine-level revenue </strong>. You will analyse daily and weekly sales, identify underperforming locations and develop location-specific action plans to improve performance. You should be comfortable experimenting with local-store marketing initiatives, corporate activations, sampling, offers, events and partnerships — and measuring what actually moves sales. </p><p>You will also coordinate closely with our operations team, operators, technicians, vendors and location partners to ensure smooth day-to-day functioning of the network. As we add more machines, you will help us develop the systems, SOPs and reporting discipline required to operate them efficiently at scale. </p><p>This role requires substantial time in the field. We expect you to visit locations, observe customers, talk to them, understand operational issues firsthand and solve problems. </p><p><br /></p><p><strong>Who We're Looking For </strong> </p><p>We would particularly like to meet candidates with <strong>5–10 years of experience in QSR, F&amp;B, retail or multi-location operations </strong>, preferably in roles such as Area Manager, Cluster Manager, Operations Manager or Sales &amp; Operations Manager. </p><p><br /></p><p>Experience with brands where individual outlet performance matters would be particularly relevant. </p><p>You should understand <strong>store-level sales, P&amp;L, inventory, manpower, customer experience and local-store marketing </strong>, but equally importantly, you should have the commercial instinct to ask: </p><p><strong>“What can I do to make this location sell more?” </strong> </p><p><br /></p><p>We're looking for someone who is comfortable switching between analysing an Excel report in the morning, meeting a mall or corporate partner in the afternoon, running an activation at a machine in the evening and resolving an operational problem when required. </p><p><br /></p><p><strong>What Success Looks Like </strong> </p><p>Success in this role isn't simply that the machines are running. It means <strong>machines are running AND selling. </strong>Your key measures will include growth in revenue per machine, cups sold per day, machine uptime, performance against location-level targets, effectiveness of sales initiatives, customer experience and the overall profitability of our deployed network. </p><p><br /></p><p><strong>Why CaneBOT? </strong> </p><p>This is an opportunity to move beyond managing established stores and participate in <strong>building a completely new retail format from the ground up </strong>. You'll work directly with the founders and have significant ownership in shaping how CaneBOT's retail network operates and scales. As the network grows, we see this role evolving into a much larger leadership responsibility across <strong>Sales &amp; Operations </strong>. </p>