Administrative Support Associate

DLC National - Team Done Mortgage · India

⚠️To apply, submit 2-min form: for an interview slot.

We’re Hiring: Administrative Support Executive

Location: Indore, MP (Hybrid)

Employment Type: Full-time

Shift: Night Shift

Working Days: 5 Days a Week

Salary: ₹15,000 – ₹25,000 per month (based on qualification and experience)

About the Role

We are looking for an experienced, organized, and proactive Process Support Executive to join our mortgage brokerage support team.

This is an onsite, night-shift position in Indore. The role involves back-office operations, file and document handling, follow-ups, communication, coordination, and administrative support.

Key Responsibilities

* Handle mortgage files and provide back-office support

* Assist with file submissions and lender coordination

* Track pending documents, tasks, and follow-up reminders

* Handle emails and business communication

* Manage calendars and schedule meetings

* Make follow-up calls with leads, clients, lenders, and mortgage agents

* Maintain and update information in CRM and internal systems

* Support documentation, data entry, and record management

* Coordinate with team members for timely task completion

* Support day-to-day operational and administrative activities

Required Skills

* Good spoken and written English

* Confident and professional communication over phone calls

* Strong follow-up and coordination skills

* Excellent attention to detail and organizational skills

* Ability to multitask and prioritize work effectively

* Good computer and data-entry skills

* Proactive attitude with the ability to take ownership

* Working knowledge of MS Office and spreadsheets

* Familiarity with AI tools, cloud storage, email platforms, and CRM systems preferred

Eligibility

* Bachelor’s degree is mandatory

* 1–3 years of relevant work experience

* Experience in back-office operations, banking, mortgage, real estate, customer support, administration, or coordination roles is preferred

* Candidates must be comfortable working onsite in Indore during night shifts

* This is a 5-day working position

*⚠️To apply, submit 2-min form: for an interview slot.