Visa officer

Visa Roots a leading visa and travel management company based in Cochin, Kerala is on the lookout for a passionate and detail-oriented Visa Officer to join our growing team. If you thrive in a client-focused environment and have a strong understanding of visa and immigration processes, we'd love to hear from you!
Key Responsibilities:
• Manage end-to-end visa and immigration processes for clients
• Guide clients through document verification, application completion, appointment scheduling & follow-ups
• Ensure timely, accurate submission of all applications in compliance with government regulations
• Prepare visa fee quotations and respond to detailed client inquiries
• Stay current on visa regulations, embassy updates & immigration legislation changes
• Take full ownership of assigned cases and keep clients updated at every stage
• Build strong, professional relationships with clients and internal teams
Experience and skills:
• Bachelor's in Travel & Tourism, Business Admin or related field
• 1–3 years in visa application processing
• Proficient in MS Office (Word & Excel)
• Excellent written & verbal English communication
• Strong attention to detail & a customer-first mindset
• Able to work independently and collaboratively
What We Offer:
Positive work environment
Competitive salary
Private medical insurance
Flexible Work schedules
Flexible Holidays & Sick Leave
Opportunities for professional development
Company Sponsored events
Team building activities
Company Lunch & Free Snacks
Career advancement options
Staff Accommodation