Customer Inventory & Logistics Controller

Global Riser · New iberia, United States

The Customer Inventory & Logistics Controller is responsible for the receiving, identification, storage, movement, issue, return and dispatch of customer-owned equipment and materials at the New Iberia onshore facility. This includes marine drilling risers, telescopic joints, drilling equipment, spare parts and project change-out inventory. The employee will maintain complete physical and documentary traceability, coordinate with Projects, Operations, Stores, Quality and logistics providers, and support compliant Foreign-Trade Zone (FTZ) operations.

Responsibilities:

Responsibilities include but not limited to:

1. Coordinate the receipt and dispatch of customer-owned equipment, riser joints, telescopic joints, spare parts and other drilling equipment, including arrangements with carriers and freight forwarders.
2. Verify deliveries against packing lists, shipping documents and customer/project instructions; document quantity, identity, condition, discrepancies and any visible damage.
3. Create and maintain receiving records identifying customer, receipt date, equipment description, serial/unique identification, quantity, project reference and assigned storage location.
4. Ensure equipment and material are clearly identified and physically located within controlled customer storage areas, including yard and warehouse locations.
5. Maintain an accurate customer-property inventory register and auditable movement history from receipt to final dispatch or other authorized disposition.
6. Control issues of customer-owned spares and change-out components to projects using documented requisitions or issue records linked to the applicable job number.
7. Record materials consumed, installed, replaced, returned, quarantined or scrapped; reconcile unused materials and project balances at closeout.
8. Coordinate internal equipment transfers and location changes, ensuring physical movements are promptly reflected in inventory records.
9. Plan dispatches with Project Managers and customers; verify release authorization, identification, quantities, packaging, transport arrangements and shipping documentation.
10. Maintain shipment files including packing lists, collection/delivery evidence, carriers, dates, destinations and relevant customs or export documents.
11. Conduct routine cycle counts and physical inventory reconciliations; investigate and escalate shortages, discrepancies and unidentified materials.
12. Maintain, review and improve written procedures, forms and systems for receiving, custody, material issue/return, inventory reconciliation and dispatch.
13. Support the facility FTZ inventory-control and recordkeeping procedures, ensuring documented tracking of admissions, internal movements, transfers, withdrawals and exports as applicable.
14. Coordinate FTZ-related transactions and required records with approved customs brokers, freight forwarders, FTZ consultants and management; do not release controlled goods without required authorization.
15. Support internal, customer and FTZ compliance audits, and promptly escalate missing records, discrepancies or potential regulatory non-compliance.
16. Coordinate with Projects, Operations, Quality, Stores and customers to resolve material availability, allocation and traceability issues.
17. Comply with Global Riser HSE requirements, the Quality Management System and applicable company and customer procedures.

Qualifications:

Minimum:

1. High School Diploma or equivalent.

Preferred:

1. Technical Certificate, Associate Degree or Bachelor’s Degree in Logistics, Supply Chain, Business Administration or a related discipline.
2. Training in inventory control, customs procedures, international freight or FTZ operations.

Experience:

1. Minimum three (3) years of experience in inventory control, logistics, material control, shipping/receiving or warehouse operations.
2. Practical experience with receiving, stock movements, dispatch records and inventory reconciliation.
3. Experience in oil and gas, offshore drilling, heavy industrial equipment or customer-owned/serialized assets is preferred.
4. FTZ, customs brokerage, international freight forwarding or CBP-related recordkeeping experience is advantageous but not mandatory.
5. Experience using ERP, warehouse-management or electronic inventory-control systems is desirable.

Skills:

The following are the minimum skills required to perform the function:

1. Strong attention to detail, accountability and ability to maintain accurate, retrievable records.
2. Good working knowledge of Microsoft Excel, Outlook and electronic inventory systems.
3. Ability to track equipment by customer, serial/asset number, storage location and project/job number.
4. Strong planning, follow-up and communication with operational teams, customers and transport providers.
5. Ability to recognize and escalate material discrepancies and control issues promptly.
6. Ability to work independently in an office, warehouse and active industrial yard environment.