Inside Sales Rep- Norfolk, VA

Circor International · United States

Key Responsibilities:

- Reviews customer requests for U.S. Navy project quotations coordinating with other teams including engineering, planning, purchasing, operations, and quality to develop quotations considering factory capability, factory capacity, and financial results

- Prepares and submits written (verbal where appropriate) quotations for U.S. Navy project customers and representatives in accordance with CIRCOR and customer requirements

- Facilitates initiative-taking customer communications and addressing customer inquiries throughout the duration of the quotation and purchase order acceptance process

- Based on Application Engineer input, recommends product or service enhancements to improve customer's satisfaction and sales potential

- Document sales and marketing activities along with tracking of opportunities

- Additional tasks and responsibilities as assigned

Knowledge, Skills & Abilities:

- Knowledge of Terms and Conditions, FAR/DFAR is necessary

- Strong commitment to process and procedure adherence
- In-depth understanding of concepts and principles in customer service. Able to solve routine and complex problems using information sources provided, or by conceptual and innovative thinking, with or without supervision

- Self-starter, organized, thorough, and meticulous

- Able to plan and prioritize work to meet demanding customer and internal deadlines

- Able to maintain a high level of accuracy producing quality work when working under pressure

- Intermediate data entry skills and is proficient using Microsoft Word, Excel, and Outlook software

Other
- U.S. Citizen

Education & Experience:

- Bachelor of Science degree, preferably in or with appropriate valve, regulator, and fluid mechanics/control related coursework, education, or experience will be considered. Significant work experience can be substituted for educational requirements on a case-by-case basis

- 2-4 years’ technical customer service experience in manufacturing support

- 5 years’ experience in a technical environment. Familiar with standard manufacturing concepts, practices, and procedures