Sales Manager

Objectives of the role Understanding customer needs and aligning product offerings with their requirements. Providing technical expertise and guidance to customers throughout the sales process. Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions. Collaborating with the sales team to identify and qualify sales opportunities. Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty. Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations. Your tasks Understand our product/service’s technical features, functionalities and benefits. Study customer needs, pain points and business challenges and create a customised sales proposal with the sales team. Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers. Provide pre-sales support by answering technical inquiries and participating in sales meetings. Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions. Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service. Give active feedback and insights from the market to the product development and marketing team. Participate in sales meetings, trade shows and industry events to promote our products or services. Stay updated on industry trends, market dynamics and competitor offerings.