Customer Support Analyst

Role-Customer Support Analyst Location-Chennai (Hybrid) Exp-5 + yrs CYGNVS is a fast-growing cybersecurity SaaS company building the world's leading out-of-band cyber crisis management platform. It is a purpose-built, first-of-its-kind guided cyber crisis platform designed to allow users to prepare for, practice for, and respond to cyber incidents with confidence. Founded in 2020, the innovative start-up has not only discovered product-market fit but is also embarking on an exciting period of scaling up. Our company culture is a perfect blend of productivity and enjoyment, prioritising the growth and development of our talented employees as part of a high-achieving team. Our customer support analyst will be working on addressing customer issues, guiding the customers on the usage of the pr