Customer Support Executive

Viable Search Consultants · Maharashtra, India

JOB RESPONSIBILITIES:-

They are responsible for the following duties and responsibilities:

• Responding promptly to customer inquiries through various channels such as phone, email, and social media
• Understanding customer needs and providing appropriate solutions and attention
• Providing feedback on the efficiency of the customer service process and contributing to the development of customer service policies and procedures
• Ensuring customer satisfaction & providing professional customer support

Requirements:

• Graduate or Under-graduate
• Strong communication and presentation skills
• Fluent in English
• Rotational shifts, rotational off
• Knowledge on MS word, excel