Finance Associate

upGrad · India

We're Hiring | Associate – Finance Operations (Balance & Documents Collection) | upGrad

Join the upGrad team and kick-start your career in Finance Operations!

Role: Associate – Finance Operations (Balance & Documents Collection)

Qualification: Graduate (Any Discipline)

Experience: 0–3 Years

CTC: 3.5 - 4lpa

️ Working Days: 6 Days a Week

Job Responsibilities:

• Connect with learners to follow up on pending balance payments and required documentation.
• Collect and verify financial and academic documents from learners.
• Ensure timely closure of pending cases while maintaining high-quality customer interactions.
• Coordinate with internal stakeholders to resolve learner queries efficiently.
• Maintain accurate records and update relevant systems with case details.
• Meet daily productivity and quality targets while ensuring a seamless learner experience.

Required Skills:

• Excellent communication skills in Hindi & English .
• For South India locations, proficiency in the respective local language is mandatory.
• Good negotiation and follow-up skills.
• Basic knowledge of MS Excel and Microsoft Office.
• Strong attention to detail and problem-solving ability.
• Ability to work in a fast-paced environment.

Interested candidates can share their updated resume at: pria.jha@upgrad.com