Senior director

About the Company

A Senior Director of Revenue Cycle Management (RCM) for dental operations leads billing, collections, credentialing, and denial management to maximize collections and financial performance across multi-site dental practices.

About the Role

Position: Senior Director, Revenue Cycle Management (Dental)

Core Focus: Overseeing end-to-end dental billing operations, payer relations, fee schedule optimization, and accounts receivable (A/R) efficiency.

Key Goal: Reduce claim denials, accelerate cash flow, and scale infrastructure for multi-location dental organizations.

Responsibilities

Strategic Leadership: Design and execute enterprise RCM strategies, policies, and standard operating procedures tailored to dental and oral surgery billing. Operations Oversight: Manage daily functions including patient eligibility verification, claims submission, payment posting, and complex denial management. A/R Optimization: Monitor aging reports, reduce average days in A/R, and improve clean claim submission rates. Technology & Automation: Implement and optimize dental practice management software, electronic dental records (EDR), and AI-driven automation workflows. Payer Contracting: Collaborate with executive leadership on commercial dental insurance negotiations, fee schedules, and network participation. Compliance & Auditing: Ensure adherence to HIPAA regulations, state dental board rules, and third-party payer guidelines.

Qualifications

Experience: 10+ years of progressive healthcare or dental revenue cycle experience, with at least 3–5 years in a senior leadership or enterprise transformation role. Domain Expertise: Deep knowledge of dental-specific billing codes (CDT codes), insurance adjudication, and multi-site group practice operations. Education: Bachelor's degree in Healthcare Administration, Finance, Business Administration, or a related field (Master's degree preferred).

Required Skills

Technical Skills: Advanced fluency in dental practice management analytics, reporting tools, and electronic billing clearinghouses.

Preferred Skills

Certifications: Industry credentials such as Certified Revenue Cycle Representative (CRCR) or Certified Dental Biller (CPB) are preferred.

Pay range and compensation package

(Pay range or salary or compensation)

Equal Opportunity Statement

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