Service Advisor

AUTOMOTIVE SERVICE ADVISORA leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential - not just a job. Enjoy working in our state-of-the-art Service Department! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.We offer:Competitive pay planFull-time positionMedical and Dental Insurance Available401(k) retirement planPaid VacationCareer advancement opportunitiesState-of-the-art facilityA friendly, professional work environment with the best training in the industry.Responsibilities - Service Advisor:Write service repair orders and ensure that customers receive prompt, courteous serviceAdvise customers on necessary/suggested services and costs; including special promotionsAnswer technical questions about vehicle problems, warranties, service and repairsFollow the status of a customer's vehicle from service bay entry through completion of workKeep customers informed of any changes that occurUpon completion of work, review work order with customerProvide a completely satisfied customer experienceQualifications/Requirements - Service Advisor:At least 1 year’s Automotive Service Advisor and/or dealership experience requiredFantastic customer service and communication skillsFriendly personalityTime-management skillsProfessional, well-groomed personal appearance and a positive attitudeTeam-oriented and self-motivatedStrong computer skillsGood multitasking and organizational skillsClean driving record and valid driver's licenseHigh school diploma or equivalentApplicants must pass pre-employment testing to include background check and MVR.We are a DRUG free employer and a pre-employment test is requiredCDK experience helpful