HR Administrator / Executive - US Operations

JRD Systems · India

HR Administrator / Executive – US Operations

Location: India

Work Schedule: US business hours, can support until 3pm EST

Employment Type: Full-time

Position Summary

We are seeking an experienced and highly organized HR Administrator/Executive to support our US Human Resources operations. The ideal candidate will be based in Hyderabad or Bangalore and have prior experience supporting US-based employees and consultants within the IT services, technology consulting, or staffing industry. Candidates must be comfortable working US business hours.

This position will provide day-to-day administrative and operational support throughout the employee lifecycle, including onboarding, documentation, employee records, benefits administration, timesheets, compliance, and employee inquiries.

Key Responsibilities

• Support the onboarding and offboarding of US-based employees and consultants.
• Prepare and maintain offer letters, employment agreements, onboarding documents, personnel files, and separation documentation.
• Coordinate background checks, employment verifications, and other pre-employment requirements.
• Maintain accurate employee and consultant information in HR, payroll, benefits, timekeeping, and workforce management systems.
• Assist US employees and consultants with questions regarding benefits, timesheets, company policies, and HR procedures.
• Support US benefits enrollment, employee changes, and related documentation.
• Track start dates, client assignments, work authorization documents, contract dates, and other employment information.
• Monitor timesheet completion and follow up regarding missing or incomplete submissions.
• Assist with performance reviews, employee communications, policy acknowledgments, and compliance tracking.
• Coordinate with recruiting, operations, payroll, finance, and client-facing teams in the US and India.
• Prepare HR reports and maintain accurate management trackers.
• Handle employee records and sensitive information with confidentiality and professionalism.
• Provide additional administrative support to the US Human Resources and Operations teams as needed.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 2–4 years of HR administration or HR operations experience.
• Prior experience supporting US-based employees and consultants is required.
• Working knowledge of US employee onboarding, personnel documentation, benefits administration, timesheets, and HR compliance processes.
• Strong written and verbal English communication skills.
• Excellent attention to detail, organization, follow-up, and time-management skills.
• Proficiency with Microsoft Office, particularly Excel, Word, Outlook, and Teams.
• Experience using HRIS, applicant tracking, workforce management, payroll, or timekeeping systems.
• Ability to work independently, manage competing priorities, and meet deadlines.
• Ability to maintain confidentiality and exercise sound judgment when handling employee matters.
• Must be willing and able to work US business hours from Hyderabad or Bangalore.

Preferred Qualifications

• Familiarity with US employment practices and HR terminology.
• Experience supporting US benefits, payroll coordination, immigration documentation, employment verification, or consultant assignments.
• Prior HR experience within the IT services, technology consulting, software, or IT staffing industry is required.
• Experience working with geographically dispersed teams in the United States and India.

Ideal Candidate

The ideal candidate is dependable, approachable, responsive, and highly detail-oriented. This individual takes ownership of assigned responsibilities, communicates proactively, follows through consistently, and understands the importance of accuracy and confidentiality in Human Resources.