Senior Admissions Counsellor

upGrad Study Abroad · India

About the Role

We are looking for a Team Lead who will manage a team of Counsellors while personally driving sales for our Nursing and Hospitality Career Pathway Programs to Albania, Korea, and Malta, Japan, Germany. This is a hands- on, individually-billed leadership role — the TL is expected to counsel and close high-value/walk-in leadspersonally, in addition to managing team performance.

Key Responsibilities

Team & Target Management

● Lead, mentor, and manage a team of Counsellors; assign daily/weekly lead distribution and targets.

● Track individual and team performance against enrolment and revenue targets; conduct daily reviews and

pipeline audits.

● Train counsellors on program updates, objection-handling, and destination-specific selling points

(Albania/Korea/Malta job market, salary structures, visa timelines).

● Conduct regular call audits, CRM audits, and coach the team on conversion improvement.

Individual Sales Contribution (Hands-on)

● Personally, counsel and close premium/escalated leads, walk-ins, and corporate/institutional tie-ups.

● Own a personal enrolment/revenue target in addition to team targets.

● Represent the organization at seminars, education fairs, and B2B partner meetings to generate direct

business.

● Build channel partnerships (nursing colleges, ITIs, hospitality institutes, sub-agents) for lead generation.

Operations & Reporting

● Coordinate with the operations/visa and language-training teams to ensure smooth candidate journey post-

enrolment.

● Prepare and present weekly/monthly MIS reports on enrolments, revenue, funnel conversion, and team

productivity to management.

● Monitor competitor pricing, program structures, and market trends across Albania/Korea/Malta corridors;

recommend counterstrategies.

● Handle escalations and ensure high candidate satisfaction and referral generation.

Required Skills & Qualifications

● 4–7 years of overall experience with at least 1–2 years in a team-leading + individual sales capacity.

● Proven experience in overseas education, immigration/visa consultancy, international recruitment, or job

placement sales — Nursing/Hospitality/ Germany, Japan, Korea , Albania, Malta exposure strongly

preferred.

● Demonstrated track record of meeting/exceeding personal and team sales targets.

● Strong leadership, coaching, and people-management skills combined with an aggressive individual sales

orientation.

● Excellent communication, presentation, and negotiation skills.

● Working knowledge of CRM, MIS/Excel reporting.

● Graduate/Postgraduate in any discipline.