Director of Business Support and Planning Section

Texas Department of State Health Services · Austin, United States

Date

Oct 13, 2026

Location

AUSTIN, TX

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

Review our Top 10 Tips for Success when Applying to State of Texas Jobs.

Functional Title

Director of Business Support and Planning Section

Job Title

Director IV

Agency

Dept of State Health Services

Department

Workforce Operations

Posting Number

22348

Closing Date

11/12/2026

Posting Audience

Internal and External

Occupational Category

Business and Financial Operations

Salary Range

$8,488.33 - $12,500.00

Pay Frequency

Monthly

Salary Group

TEXAS-B-29

Shift

Day

Additional Shift

Telework: Not Eligible for Telework

Travel

Up to 5%

Regular/Temporary

Regular

Full Time/Part Time

Full time

FLSA Exempt/Non-Exempt

Exempt

Job Location City

AUSTIN

Job Location Address

1100 W 49TH ST (RDM)

MOS Codes

8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0

97E0,SEI15

Job Description

The Director IV serves as the Director of the Business Support and Planning (BSP) Section within the DSHS Operations Division. The Director reports to the Deputy Commissioner for Operations (DCO) and performs highly advanced senior-level managerial work overseeing the BSP Section. Duties include overseeing all staffing, budgets, programs, policies, procedures, and strategic planning for the section, as well as the coordination of human resources and workforce services the Health and Human Services provides for DSHS, including human resources, payroll, time, labor and leave, learning resources and training, and civil rights. This position must be able to build and maintain strong working relationships with internal teams and external partners. The position is generally supervised but allows significant independence and judgment. To fulfill these responsibilities, the Director may need to work additional hours to meet deadlines and ensure the agency’s mission is accomplished.

Essential Job Functions (EJFs)

• EJF 1: (30%) Oversees, plans, and directs activities of the of the Business Support and Planning (BSP) Section in accordance with the division’s overall strategic plan and management philosophy. This includes managing all staffing, budgets, programming, policies, procedures, and strategic planning for the section.
• EJF 2: (35%) Represents DSHS or the Deputy Commissioner for Operations as needed by making presentations, providing information and testimony. Serves as agency liaison with varies HHSC departments. Oversees the coordination of services provided to DSHS by the Health and Human Services Commission (HHSC). Services include HR, legal, civil rights Payroll and Time, Labor and Leave, Learning Resource Network, and the Centralized Accounting and Payroll/Personnel System. Works with the HHSC partners to build relationships to enable and implement solutions. Works collaboratively with these and other stakeholders on work groups, representing DSHS perspective. Reviews the results of relevant audits and provides guidance and recommendations on implementing improvements.
• EFJ 3: (20%) Sets standards and expectations regarding service and support for agency programs as it relates to business and workforce development. Meets with programs to understand their needs and developments tools, guidance and programming to support the agency.
• EJF 4: (10%) Provides leadership and direction to section staff and performs management and administrative duties. Establishes goals and objectives for the section and establishes techniques to evaluate the Section's activities and measures progress in meeting goals. Reviews and approves budget and revisions, new hires, and provides performance feedback to staff. Ensure staff have necessary training and professional development.
• EJF 5: (5%) Performs additional responsibilities as assigned, which may include active participation or assistance in fulfilling the agency’s requirements for disaster response, recovery efforts, or Continuity of Operations (COOP) activation. Such involvement may necessitate assignment to an alternative shift schedule or location.

Knowledge, Skills And Abilities (KSAs)

Knowledge of principles and practices of public administration and management; principles and best practices of project management; principles of program planning and implementation; department mission, programs and operations; quality improvement or quality assurance initiatives; Texas legislative process & public accountability systems; strategic planning, budget management, human resource management (laws, policies and procedures), project management and conflict resolution; principles of leadership & how to effectively interact with various leadership styles.

Skill in training and using a multitude of strategies to develop skills, knowledge, & abilities of staff; written and oral communication; communication and public speaking; conducting presentations to diverse groups; working collaboratively with diverse groups; facilitating and conducting high-level meetings; use of electronic data and/or word processing equipment and software; marketing, negotiating and conflict resolution; developing and implementing strategic plans and procedures; organizing and prioritizing workload and meeting deadlines for simultaneous tasks; managing multiple and competing priorities; identifying problems, evaluating alternatives, and negotiating and implementing solutions; and completing high-level projects working for or at a director-level.

Ability to direct & organize program activities; establish goals & objectives; plan, assign, and evaluate the work of others; effectively manage & motivate staff; establish effective working relationships at all levels of an organization, agencies, providers, stakeholders and elected officials; make timely & effective decisions; develop & implement effective customer service systems; understand & align operations & support strategies according to business needs; interpret data and develop effective operating procedures; organize and present information effectively, orally and written; lead in environment change; work independently.

Registrations, Licensure Requirements Or Certifications

N/A

Initial Screening Criteria

• Graduation from an accredited four-year college or university with major coursework in human resources, business or public administration, or a related field. Relevant experience may be substituted for education on a year-for-year basis.
• At least 5 years of experience managing or overseeing HR or workforce functions within an organization. Managing HR or workforce functions within a Texas state agency preferred.
• Experience overseeing and implementing company or agencywide initiatives.

Additional Information

N/A

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at or via email at

Salary Information, Pre-Employment Checks, And Work Eligibility

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 form

Nearest Major Market:

Austin