Head - nursing (patna)

Medanta · Patna, India

Head - Nursing,

Location - Patna

Job Objective: To provide strategic and operational leadership to Nursing Services by ensuring delivery of safe, evidence-based and patient-centric nursing care while driving clinical excellence, quality outcomes, patient experience, workforce capability and operational efficiency across the hospital.

Areas under Responsibilities / Purview: All Nursing Services (IPD, ICU, OT, Emergency, OPD and Specialty Units) Nursing Superintendents, Assistant Nursing Superintendents Nursing Supervisors Nursing Officers Infection Control Nurses Nursing Education & Training Clinical Nursing Quality Nursing Administration Nursing Rostering & Workforce Planning

Job Responsibilities: Provide overall leadership and direction to Nursing Services across the hospital. Ensure delivery of safe, compassionate and evidence-based nursing care in accordance with hospital policies and clinical protocols. Drive compliance with NABH, JCI and all statutory regulatory requirements. Monitor nursing-sensitive quality indicators including medication errors, falls, pressure injuries, hospital acquired infections and patient safety events. Ensure implementation of patient safety initiatives, infection prevention practices and clinical governance standards. Develop and implement nursing policies, SOPs, protocols and clinical guidelines. Ensure optimum nursing manpower planning, deployment and productivity across all departments. Lead recruitment, onboarding, retention and succession planning for nursing workforce. Drive nursing competency assessment, mandatory certifications and continuous professional development. Ensure timely completion of BLS, ACLS, Fire Safety, Infection Control, Biomedical Waste Management and other mandatory training programmes. Review patient feedback and nursing service quality and implement improvement initiatives. Ensure accurate and timely nursing documentation in Hospital Information System (HIS)/Electronic Medical Records (EMR). Collaborate with Medical, Quality, Operations, Infection Control, HR and other support departments to improve patient outcomes. Lead nursing participation in multidisciplinary rounds and clinical review meetings. Prepare and monitor departmental budgets and ensure optimum utilization of manpower, consumables and equipment. Participate in hospital committees including Infection Control Committee, Quality & Patient Safety Committee, Medication Safety Committee, Nursing Practice Committee, Biomedical Waste Management Committee, Fire & Safety Committee, Ethics Committee (as applicable) Drive continuous quality improvement, innovation and digital transformation initiatives within Nursing Services. Lead commissioning of new units and support hospital expansion projects. Review departmental performance through dashboards, audits and quality metrics and implement corrective actions. Promote a culture of accountability, teamwork, patient-centricity and continuous improvement. Perform any other duties assigned by the reporting authority.

Educational Qualification: B. Sc. Nursing (Mandatory) M. Sc. Nursing (Preferred) MBA / MHA / PG Diploma in Hospital Administration (Preferred) Valid State Nursing Council Registration

Experience & Skillset: 15+ years of progressive nursing experience in a tertiary care hospital. Minimum 5 years in a senior nursing leadership position. Experience in NABH/JCI accredited hospitals. Strong understanding of Clinical Governance, Patient Safety and Nursing Operations. Expertise in workforce planning and nursing manpower management. Experience in quality improvement and accreditation processes. Good financial and budget management skills. Excellent communication, stakeholder management and leadership capabilities. Strong decision-making, problem-solving and conflict resolution skills. Proficiency in Hospital Information Systems (HIS) and Microsoft Office.

Key Performance Indicators (KPIs) Nursing Quality Indicators Patient Satisfaction (Nursing) Patient Safety Metrics NABH/JCI Compliance Scores Nursing Documentation Compliance Infection Control Indicators Nursing Productivity & Staffing Efficiency Employee Engagement & Nurse Retention Mandatory Training Compliance Budget Adherence & Cost Optimization Incident Reporting & CAPA Closure Nursing Attrition & Vacancy Management